Ask the following questions:
1. Is the credit card being used to make the payment also used as a debit card?
a. If the answer is “YES”:
i. Suggest they call the bank that issued the card to make sure the amount allowed to withdraw per day is increased to more than what is owed for tuition.
ii. Suggest they use a credit card that is not used as a debit card.
iii. Suggest they come to the college and pay.
b. If the answer is “NO”:
i. Suggest they call the bank that issued the card to make sure that the card was not shut down for multiple payments of the same amount being made.
ii. Suggest they use a different credit card.
iii. Suggest they come to the college and pay.