If callers report that your mailbox is not taking messages because the mailbox is full, please follow the procedure below.  You will need to delete saved messages and then empty the deleted messages.

To Delete Saved Messages:

  • Enter your mailbox and press 3 (saved messages) and delete each saved message that you no longer wish to save


To Empty Deleted messages:

  • Enter your mailbox and press 3 for saved messages
  • For deleted messages, press 2
  • To erase, press 2
  • Your deleted messages will be permanently deleted.  To permanently delete them, press 1.
  • Next, press 1 to delete voice messages