Follow these instructions in order to set up a new account for a new Staff member.

Accounts cannot be set up without notification from Human Resources.


  1. After each monthly Board of Trustees (BOT) meeting, print out the New Personnel Appointment page from the BOT minutes.
    1. Send the New Hire Set Up / Employee Change form to the new employees Supervisor.
  2. Human Resources will send notification of the new employee to be set up to the Solution Center
  3. Run the create-new365CCMUser Power Shell script
  4. Active Directory(based on information provided on the New Hire Set Up / Employee Change form.
    1. Open record of new employee
    2. Type in the following fields:
      1. General - Office:  Office number (example:  HH 218)
      2. General - Telephone number:  Employees phone number (example:  973-328-5600)
      3. Organization - Department: Enter the department the employee works in
      4. Member of:  Enter any additional distribution groups the employee needs to be a part of
  5. Colleague
    1. DRUS
      1. Person User ID - Change to username that is in Active Directory
      2. Make Sure
        1. Authentication Scheme - Default
        2. Env Operator Equivalent - WEB-USER
      3. Click "Save All"
    2. NAE
      1. E-Mail Address(es)
        1. Change INT to WWW for personal e-mail address (if entered)
        2. Click on "1"
        3. Click "Insert"
        4. Select "EMP Employee"
        5. Type in ccm.edu e-mail address
        6. Type "Y" in Preferred
        7. Press the tab key on your keyboard
        8. Click "OK"
        9. Click "Save All"
  6. Add to Blackboard
    1. Enter employees information, following the format, in the createstudent2 text file
    2. Blackboard
      1. System Admin
      2. Data Integration
      3. Student Information System Integrations
      4. Click on the drop down arrow next to Create Users
        1. Upload Feed File
        2. Browser, select the createstudent2 file
        3. Data Type
          1. Select Person
        4. Click Submit
  7. Create tickets based on the information supplied on the New Hire Set Up / Employee Change Form:
    1. Shared Folders - Systems Admin Group
    2. User Profile - Someone on the Tech Team
    3. Colleague Access - Colleague Team
    4. Phone System - Telecommunications
  8. Reply to Ticket from Human Resources with the e-mail address(es) of the new employee(s).
  9. E-mail the employees supervisor the instructions on how to access their email, password requirements and MFA.